Refund policy

Last updated: October 16, 2026

Returns

Customers may request a return within 7 calendar days from the date of delivery.

For change-of-mind returns to be eligible:

•⁠  ⁠Items must be unworn, unwashed, and unused.
•⁠  ⁠Original tags must remain attached.
•⁠  ⁠Items must be free from stains, perfume, alterations, or damage after delivery.
•⁠  ⁠Proof of purchase or an order confirmation must be provided.
•⁠  ⁠Returns must be approved by our customer support team.

Returns requested after the 7-day period are not accepted for change-of-mind reasons.

Unless we state otherwise or applicable law requires otherwise, customers are responsible for return shipping costs for change-of-mind returns.

This time limit does not affect statutory rights relating to defective or non-conforming products.

Damages and issues

If you receive a defective, damaged, or incorrect item, please contact us as soon as possible with your order number and photographs of the issue, where available.

We will review your concern and arrange an appropriate resolution.

Exceptions and non-returnable items
Items on sale are not be eligible for return, as stated in the return terms above 
Contact us if you have questions about whether a specific item can be returned.

How to start a return

1.⁠ ⁠Contact Taamaara customer support within 7 calendar days of delivery for return.
2.⁠ ⁠Provide your order number and reason for return.
3.⁠ ⁠Our team will review the request and provide return instructions.
4.⁠ ⁠Once the returned item is received and approved, your refund will be processed.

Please do not send any items back without contacting us.

Exchanges

We currently do not offer size exchanges. Customers are encouraged to refer to the size chart and product measurements before purchasing. If an item does not fit as expected, customers may request a return within 7 calendar days, provided the item meets our return conditions.

Customers may then place a new order for their preferred size, subject to availability.

Refunds

We will notify you after we receive and inspect your return and let you know whether the refund was approved. If approved, you will be refunded to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.

If you do not see your refund within a reasonable period of time since your refund was approved, contact us.

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.

Contact

To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at taamaarasg@gmail.com.